Owner FAQs
Answers to your frequently asked questions
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What services do property management companies offer?
Property management companies offer a wide range of services, including tenant screening, rent collection, property maintenance, advertising and marketing, lease management, handling tenant issues, and ensuring legal compliance. We take care of everything so you can relax while your property is professionally managed. -
How do you screen tenants?
We use a thorough tenant screening process that includes credit checks, criminal background checks, income verification, and previous landlord references. This helps ensure that we place reliable, responsible tenants in your property who will pay rent on time and take care of the space. -
How do you determine rental prices?
We analyze current market conditions, comparable properties in the area, and the features of your property to determine the optimal rental price. Our goal is to maximize your rental income while ensuring your property remains competitive and attractive to potential tenants. -
What happens if a tenant doesn’t pay rent on time?
If a tenant doesn't pay rent on time, we have a clear policy in place to address the situation. We issue reminders and enforce late fees according to the lease agreement. If necessary, we proceed with legal action or eviction, ensuring that all actions are compliant with local laws. -
How do you handle maintenance and repairs?
We have a network of trusted, licensed technicians who handle maintenance and repairs quickly and efficiently. Emergency repairs are addressed 24/7, and we ensure all work is done to the highest standards. We also provide regular inspections to prevent larger issues from developing. -
How do you handle tenant complaints and disputes?
We act as the intermediary between you and the tenant, handling complaints and disputes professionally and efficiently. Our team works to resolve issues promptly, whether they involve noise complaints, maintenance problems, or disagreements about the terms of the lease. -
What happens if I want to sell my property?
If you decide to sell your property, we can assist in transitioning from rental management to the sales process. We can help with marketing the property, coordinating showings, and handling tenants during the transition. We work closely with real estate agents to ensure a smooth process. -
How do I receive updates about my property?
We provide regular updates through online portals, where you can access statements, financial reports, and other important documents. Additionally, we offer direct communication via phone or email whenever necessary to keep you informed on the status of your property. -
What sets your property management company apart from others?
We pride ourselves on our personalized service, transparent pricing, and commitment to maximizing the return on your investment. Our team is experienced, responsive, and dedicated to providing peace of mind for property owners by handling every aspect of property management professionally. -
I'm looking for a property manager. How can I learn more?
Read about our services here, and please do not hesitate to contact us if you have any further questions! -
What are your business hours?
Monday to Thursday: 9AM - 5PM
Friday: 9AM - 4PM